The Recycle Caddy - Easy Storage • Easy Transport • Cleaner Environment The Recycle Caddy - Easy Storage • Easy Transport • Cleaner Environment   The Recycle Caddy - Easy Storage • Easy Transport • Cleaner Environment
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The Recycle Caddy - Easy Storage • Easy Transport • Cleaner Environment The Recycle Caddy - Easy Storage • Easy Transport • Cleaner Environment The Recycle Caddy - Easy Storage • Easy Transport • Cleaner Environment
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NOW - FREE SHIPPING ON ALL ORDERS (US ONLY)
The Recycle Caddy - Easy Storage • Easy Transport • Cleaner Environment The Recycle Caddy - Easy Storage • Easy Transport • Cleaner Environment The Recycle Caddy - Easy Storage • Easy Transport • Cleaner Environment

Custom Carts, LLC customer support Center


Ordering
HOW TO ORDER
Order Online — On the "HOME" page and the "ABOUT US" page simply click on "BUY NOW" button found on the left side of the page and next to the small photo of the Model - 0001RC. On the "PRODUCTS" page click on "VIEW DETAILS" under the photo of the Recycle Caddy. Click on the shopping cart to return to your shopping basket from any page on the site. Click the CHECKOUT button and follow the instructions on the screeN. Please allow seven (7) business days for your order to be processed and shipped.

Order by Mail — Mail your completed order form to:

Custom Carts, LLC • P.O. 300 Surf Road • Melbourne Beach, FL 32951

Information needed to Order by Mail: Name, address, city. state, ZIP code, telephone number, model number, promotional code, and e-mail address (if available). Please add “SHIP TO” name, address, city, state, ZIP code, and telephone number if different than above information

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ACCEPTED PAYMENT TYPES
CREDIT / DEBIT CARDS
Through PAYPAL we accept all major credit cards:

• MasterCard
• Visa and Discovery
• Yes, we do accept American Express Cards

CHECKS / MONEY ORDERS
Please make your check or money order payable to:

Custom Carts, LLC. • 300 Surf Road • Melbourne Beach, FL 32951

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SALES TAX

SALES TAX BY ZIP CODE
We are required to collect a 7% sales tax for all “Ship To” addresses that have a Florida ZIP code. When applicable, sales tax will be calculated at checkout. Sales tax is not calculated for non-Florida ZIP codes.

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SHIPPING
SHIPPING CHARGES
ALL ORDERS NOW RECEIVE "FREE SHIPPING" (US ONLY). ANY ADDITONAL CHARGES DUE TO INCORRECT SHIPPING ADDRESS OR UNDELIVERABLE ADDRESS ARE THE RESPONSIBILITY OF THE BUYER. IN NO CASE WILL CUSTOM CARTS, LLC BE RESPONSIBLE FOR UPS CHARGES OTHER THAN THE ONE-WAY GROUND CHARGE AS CALCULATED BY UPS AND INDICATED IN THE CUSTOM CARTS, LLC UPS INVOICE. CUSTOM CARTS, LLC WILL ONLY SHIP TO A DIFFERENT "SHIP TO ADDRESS" WHEN THE INFORMATION IS PROVIDED IN THE ORDERING PROCESS. WE WILL NOT BE RESPONSIBLE FOR SHIPPING INSTRUCTIONS THAT ARE NOT PART OF THE AUTOMATED SHIPPING PROCESS AND WE WILL NOT BE RESPONSIBLE FOR NOTIFYING CUSTOMERS OF THIS POLICY WHEN A DIFFERENT SHIP TO ADDRESS IS PROVIDED OUTSIDE THE AUTOMATED ORDERING PROCESS. PLEASE DO NOT LEAVE A NOTE INSTRUCTING US TO SHIP TO A DIFFERENT ADDRESS. WE WILL ALWAYS SHIP TO A DIFFERENT "SHIP TO ADDRESS" WHEN THE ORDER IS COMPLETED IN THE AUTOMATED ORDERING PROCESS.

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RETURNS / EXCHANGE
RETURN POLICY
If you are not completely satisfied with your “Recycle Caddy” you may return it for a refund (excluding the cost incurred by Custom Carts, LL,C to ship you the product). The product must be received by Custom Carts, LLC, within 15 days of your Ship Date as determine by your UPS Ground Label. The Ship Date is on the carton of the product shipped. The cost incurred by Custom Carts, LLC, to ship the product will be deducted from the credit due to the purchaser.

The cost of shipping the “returned product” to Custom Carts, LLC, at 300 Surf Road; Melbourne Beach, FL, 32951; is the responsibility of the party returning the product.
All opened and unopened cartons will be subject to a restocking fee of 10%. This fee covers the cost of repacking the product into a new carton. The cost of missing and damaged parts will be deducted on a cost per piece basis. All credits will be made to the credit card number used to purchase the product.

RETURNS
Before returning the product please request by e-mail an RETURN AUTHORIZATION NUMBER. Custom Carts, LLC, will not accept a return that does not have a return authorization number on the carton. Please write the return authorization number on the carton in red marker. With the return please provide the following information:

  1. Name of original purchaser
  2. E-mail address
  3. Copy of receipt and invoice
  4. Reason for returning
  5. Day time telephone number

Please ship the product to:

Custom Carts, LLC • 300 Surf Road • Melbourne Beach, FL 32951

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WARRANTY

WARRANTY PERIOD
The Recycle Caddy is warranted for a period of one (1) year against structural related manufacturer’s defects. Bent-frame related manufacturer’s defects must be claimed within 10 days of receipt of the product.

Ground shipping and/or the assembly process may cause chipping or cracking of the powder coating (paint). Exposure to corrosive liquids, inclement weather (rain or snow) and sun light may cause color fading and possible corrosion of the hardware (nuts and bolts). Therefore the powder coating (paint) and hardware (nuts and bolts) are NOT covered in the warranty.

When possible, each piece of the Recycle Caddy will be replaced individually.

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CONTACT US

QUESTIONS / COMMENTS / INQUIRY
Please complete the “Contact Us” form.

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